Privacy Policy

CHill Consulting Agency ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our websites, mobile apps, online platforms, and any services offered through them (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information You Provide:

• Name (first and last)
• Email address
• Phone number (including mobile)
• Business/organization name
• PR and brand project details
• Account credentials
• Communication history and preferences

Automatically Collected Information:

• Device type and browser information
• IP address
• Cookies and similar tracking technologies
• Usage data and browsing behavior on our Services

How We Use Your Information

We use the information we collect to:

• Provide consultations, PR strategies, and brand services
• Communicate with you about your PR campaigns and inquiries
• Send appointment reminders, campaign updates, and service notifications
• Send promotional messages, offers, and event notifications (with your consent)
• Improve our Services and client experience
• Comply with legal obligations

SMS/Text Messaging Terms and Consent

By providing your mobile phone number and opting in to receive text messages from CHill Consulting Agency, you consent to receive recurring automated marketing and transactional text messages (e.g., appointment reminders, PR campaign updates, promotional offers, and event notifications) at the mobile number provided. Consent is not a condition of purchase or receiving services.

Message Frequency: Message frequency may vary based on your engagement status, interactions, and preferences.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-subscribe.

Help: For assistance, reply HELP to any message or contact us at carriehillpr@gmail.com or +1 385-412-9336.

Supported Carriers: Major carriers are supported. Carriers are not liable for delayed or undelivered messages.

Information Sharing and Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share other personal information only in the following circumstances:

• With service providers who assist in operating our Services (e.g., scheduling software, CRM tools, email marketing platforms)
• With partners directly involved in your PR campaigns (with your knowledge)
• To comply with legal obligations, court orders, or government requests
• To protect the rights, safety, or property of CHill Consulting Agency, our clients, or others
• In connection with a merger, acquisition, or sale of assets (with notice to you)

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You may manage your cookie preferences through your browser settings.

Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Opting out of marketing communications
• Withdrawing consent for text messaging

To exercise any of these rights, please contact us at carriehillpr@gmail.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Services after any changes indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: